Mistaken order (wrong items, incorrect shipping address, etc)
If you need to cancel an existing order for [...]
Incorrect or missing items from orders
We apologize for any inconvenience! Please contact us promptly [...]
Returns
We stand behind our products at Allô! Chocolat. If [...]
Payment methods
In store: We accept all major credit cards (Visa®, [...]
Can I submit my order online and pick it up at your store?
Absolutely! We can have your order ready the next [...]
Local delivery
A friendly Allô! associate may be able to personally [...]
Can I order something to be shipped at a later date?
We welcome advanced orders! To place an advanced order, [...]
Shipping during the summer or to warm climates
Please select “Ice Packed and Insulated” from the shipping [...]
Allô! cannot be held responsible for:
Incorrect or undeliverable addresses or recipients. Packages that are [...]