Shipping during the summer or to warm climates
Please select “Ice Packed and Insulated” from the shipping options for any order being delivered to locations expected to
Allô! cannot be held responsible for:
Incorrect or undeliverable addresses or recipients. Packages that are damaged or stolen once the delivery company takes possession of
Mistaken order (wrong items, incorrect shipping address, etc)
If you need to cancel an existing order for any reason, please contact us immediately. We are only able
Incorrect or missing items from orders
We apologize for any inconvenience! Please contact us promptly and we will do whatever we can to make sure
Returns
We stand behind our products at Allô! Chocolat. If you are dissatisfied for any reason, please contact us at
Payment methods
In store: We accept all major credit cards (Visa®, MasterCard®, American Express®, Discover®), cash, and local checks when you
Can I submit my order online and pick it up at your store?
Absolutely! We can have your order ready the next business day during regular store hours. Please add pick-up information
Local delivery
A friendly Allô! associate may be able to personally deliver your local order. We offer this special service for
Can I order something to be shipped at a later date?
We welcome advanced orders! To place an advanced order, enter your instructions in the “Special Instructions” section during checkout.